COVID-19 Update

We know you have all been waiting for this news – and we’re stoked to share with you that we will be opening all three of our ski areas this year.

Our mountains will look slightly different but our passion for winter is just as strong as ever and we’re doing everything we can to make sure it’s an epic season.

We’d like to thank you for your patience while we have been working on our plans to ensure we can open safely for our guests and staff. Our top priority is to look after the health and wellbeing of our community.

Below gives you a bit more detail about what we are planning for Mt Hutt while we are at alert level 2. If you have any further questions please email us at info@nzski.com. You can also check out what Coronet Peak and The Remarkables are up to this season on their websites.

Health, safety & skiing at Level 2

The health and safety of all our customers and staff is our top priority. We’ve been working alongside others in the ski industry and the government to make sure we are all aligned to operate safely under level 2.

In level 2 we’ll be implementing a number of practices to keep our visitors and staff safe including things like:

  • Physical distancing in lift queues
  • Increased cleaning especially in high-traffic areas and surfaces
  • Increased educational signage reminding guests about safe hygiene practices
  • Food and beverage outlets will follow the guidelines set for hospitality businesses
  • Contact tracing through Mypass cards

We continue to follow the government and Ministry of Health’s guidelines. You can find out more here – www.covid19.govt.nz

As we get closer to opening we’ll be updating you with more specific details about how we’ll be keeping everyone safe on the mountain. 

Scheduled opening dates & hours of operation

From Mt Hutt, we plan to open on Friday 12th June we plan to operate five days per week (weather and conditions permitting) and will plan for this to fall over the weekends and on the best weather days during the week. 

We will continue to adjust to Covid-19 requirements as your health and safety is our main priority. If conditions permit and there is enough demand we will consider scaling up our operations. But health and safety remain our top priority.

First Tracks will run on weekends from Saturday 4th July, 8-9am.

The season will run until our scheduled closing date on Sunday 11th October.

Coronet Peak Opens Friday 26 June

  • Open 7 days a week
  • First Tracks from 8-9am daily from 6 July - 13 September
  • Night Ski on Wednesday & Friday nights from 1 July - 28 August
  • Scheduled Closing Date is Sunday 27 September

The Remarkables Opens Saturday 4 July

  • Open daily during July school holidays, 4 - 19 July
  • Then open Saturday & Sunday, with potential for extra days to be added during the season
  • New Sugar Bowl Chairlift on track for early July opening
  • Scheduled Closing Date is Sunday 27 September

What we’re planning to open

We are currently planning to have about half of our normal visitors to our mountains this year so we’ve had to slim down our operations a little. As the season progresses, we will be flexible to scale up our offering if we need to.

Based on being in level 2 and how the upcoming winter months look at the moment, we are planning for the following:

Lifts: All of our lifts will be open. Subject to weather and conditions.

Food and beverage: Our café in the main base building will be open for hot and cold beverages, and food. Our food offering is likely to be a little simpler this year and during level 2 we will be following government guidelines for hospitality and we will only accept cashless payments.

At this stage we anticipate opening the Ice Bar on fine weather weekends but not opening Huber’s Hut.

Lessons and Skiwiland: We will be offering group and private lessons this year, while practising safe distancing. Please book in advance, reservations are required in 2020 for all lessons. Book online on any of our websites, or by emailing bookings@nzski.com, or call us on 0800 697 547.

Skiwiland will be closed while we are in level 2.

Rentals/tuning workshop: We will have equipment rentals available.

This year we are offering a season long equipment rental – you can hire gear with us and it’s yours for the entire season, leave it on mountain and pick it up next time you’re up.

We’ll also have a ski/board tech on hand for when your gear needs tuning.

Terrain Park: We are planning to have a terrain park offering.

Transport: Methven Travel will continue to operate transport.

I want to buy a pass

Our Earlybird pricing is available until midnight 1st June. So you still have time to purchase your season pass at the best price of the year. 

To help manage capacity and physical distancing on the mountain in level 2 we will be limiting how many Mt Hutt Season Passes we sell. As another option we have introduced a Midweek Season pass.

This season we are encouraging customers to purchase their daily lift passes and snow sports products online and we will be offering 10% off these products during the season. If you need assistance purchasing online send us an email or call 0800 697 547 and we’ll be able to help. 

If purchasing online isn’t possible for you, you can call our guest services team on 0800 697 547 or visit them on the mountain during the season and they will be able to help you. Please note there’ll be physical distancing required in queues and we will only accept cashless payments in person.

If you are purchasing a Mt Hutt Season Pass or 3 Peak Season Pass we encourage you to take up the Pass Protection product which provides greater personal coverage during season.

Season Passes

While we are in alert level 2 we have a responsibility to manage daily capacity and physical distancing so that we can keep everyone on mountain safe. The best way we saw to do this was to limit the number of Mt Hutt season passes sold in level 2.

At the moment Mt Hutt season passes are no longer available to purchase.

However, our busiest days tend to be over weekends, so to encourage some weekday trips we are offering a Mt Hutt Mid-week season pass for $299.

If we move to Alert level 1, or if government guidelines allow, we will have the flexibility to increase the number of Mt Hutt season passes available. In this case, anyone who has purchased a Mt Hutt Mid-week pass will have the ability to upgrade to a Mt Hutt Season pass.

  • If you purchase a Mid-week pass before the 1st June, then upgrade to a Mt Hutt season pass later in the season, you will pay the $80 difference.
  • If you purchase a Mid-week pass after 2nd June, then upgrade to a Mt Hutt season pass later in the season you will pay $250 difference.

 

Do you have any jobs available?

We are going to be opening our mountains with a smaller team and at this stage we don’t have any openings.

As the season progresses, we may take on more staff. We encourage you to keep an eye on our employment page for updates.

What if I can’t come to your mountains this year?

If you can’t travel to New Zealand during the 2020 season due to the Covid-19 pandemic or travel restrictions, we will roll your product over to be valid for the 2021 season.

If you purchased Pass Protection and have been impacted by Covid-19, we can process refund requests.

If you are purchasing a 3 Peak Season Pass we encourage you to take up the Pass Protection product as it provides greater personal coverage during season.

If you have any further questions, please email our guest services team to discuss.

How does your reduced operations effect season passes?

If our reduced operations impact your decision to ski with us this season we can roll your season pass over to winter 2021. Then if you do decide to ski with us this season, you have the option to purchase day passes.

CONTACT TRACING REQUIREMENTS

How can I update my contact details for contact tracing?

For us to operate under level 2 we do need to adhere to contact tracing requirements on the mountain. To access the lifts you will need to ensure your contact information is up to date on your profile. Including your phone number and email or your address.

  • If you have an online account please log in here and head to the "My Account" section to complete your contact details.
  • If you have a MyPass card but have not created an online account you can use the alpha-numerical number on your card to create your online account and update your contact details
  • If you don't have an online account or MyPass card, please follow this link and send through your details.

Can you post my MyPass card to me?

To help keep everyone safe and healthy under alert level 2, we won’t have our usual Season Pass pickup in Christchurch this year.

However, if you have purchased your 2020 pass and have your MyPass Card from previous seasons you are good to go straight to the lift gates (providing you have updated your contact details as noted above).

If you don’t have your card, please follow this link and we will post your new MyPass Card out to you before the season stats.

Student pass verification at level 2

We will still need to verify your full-time enrollment to activate your MyPass Card, you can do this online here.