COVID-19 Update

We are stoked to be open for the 2020 season!

Our mountains will look slightly different but our passion for winter is just as strong as ever and we’re doing everything we can to make sure it’s an epic season.

If you have any further questions please email us at info@nzski.com. You can also check out what Coronet Peak and The Remarkables are up to this season on their websites.

We are going cashless

This year we won't be accepting any cash in our F&B outlets or in guest services to purchase products. 

Please ensure you have a debit or credit card, or you have loaded money on to your MyPass card prior to arriving on mountain. 

I'd like to upgrade my Mid-Week pass

We are just as stoked as you are to be moving to level 1 this week! 

The upgrade price is determined by when you purchased your Mid-Week Pass. If purchased during our earlybird sale, on or before 1 June, the upgrade cost is only $80. If purchased on or after 2 June, the upgrade cost is $250.
There's no deadline on purchasing the upgrade, you can upgrade at any time throughout the season.  
  1. Login to your mypass account  *the discounted earlybird upgrade price will only display when you are logged in to your account*
  2. Shop for the mid-week upgrade & add to your cart
  3. The discount (if applicable) will appear once the product has been added to your cart
  4. Follow the prompts for your payment details
  5. Grab your gear and head up the mountain on Friday for your first turns of the season!

Please bear in mind our guest services team are experiencing much higher call and email volumes than normal so we appreciate your patience as we work on responding to you. 

Health, safety & skiing at Level 1

The health and safety of all our customers and staff is our top priority.

In level 1 we have a few golden rules for our staff and customers to follow:

  • We will be displaying the Covid-19 QR codes so you can check-in on the government app on our mountains
  • We'll be increasing cleaning especially in high-traffic areas and surfaces
  • We'll be reminding customers of hygiene practices through educational signage
  • Please don't come to our mountain if you are feeling unwell
  • Please be patient and give each other space on the mountain
  • We have the ability to contact trace through Mypass cards

We will continue to follow the government and Ministry of Health’s guidelines this winter. You can find out more here – www.covid19.govt.nz

Scheduled opening dates & hours of operation

We are now open daily (weather and conditions permitting) 

First Tracks will run on weekends from Saturday 4th July, 8-9am.

The season will run until our scheduled closing date on Sunday 11th October.

 Coronet Peak Opens Friday 26 June

  • Open 7 days a week
  • First Tracks from 8-9am daily from 6 July - 13 September
  • Night Ski on Wednesday & Friday nights from 1 July - 28 August
  • Scheduled Closing Date is Sunday 27 September

The Remarkables Opens Saturday 4 July

  • Open daily during July school holidays, 4 - 19 July
  • Then open Saturday & Sunday, with potential for extra days to be added during the season
  • Then open daily during October school holidays
  • Scheduled Closing Date is Sunday 11 October
  • New Sugar Bowl Chairlift on track for early July opening

What we’re planning to open

We are currently planning to have about half of our normal visitors to our mountains this year so we’ve had to slim down our operations a little. As the season progresses, we will be flexible to scale up our offering if we need to.

Based on being in level 2 and how the upcoming winter months look at the moment, we are planning for the following:

Lifts: All of our lifts will be open. Subject to weather and conditions.

Food and beverage: Our café in the main base building will be open for hot and cold beverages, and food. We will only accept cashless payments.

Huber's Hut is also open. 

Lessons and Skiwiland: We will be offering group and private lessons this year, while practising safe distancing. Please book in advance, reservations are required in 2020 for all lessons. Book online on any of our websites, or by emailing bookings@nzski.com, or call us on 0800 697 547.

Skiwiland will be open in July for bookings. 

Rentals/tuning workshop: We will have equipment rentals available.

This year we are offering a season long equipment rental – you can hire gear with us and it’s yours for the entire season, leave it on mountain and pick it up next time you’re up.

We’ll also have a ski/board tech on hand for when your gear needs tuning.

Terrain Park: We are planning to have a terrain park offering.

Transport: Methven Travel will continue to operate transport.

I want to buy a pass

This season we are encouraging customers to purchase their daily lift passes and lesson products online and we are offering 10% off these products online during the season. If you need assistance purchasing online send us an email or call 0800 697 547 and we’ll be able to help.

 

You can still purchase season passes which are now at our in-season rate.

If you are purchasing a Mt Hutt Season Pass or 3 Peak Season Pass we encourage you to take up the Pass Protection product which provides greater personal coverage during season.

Season Passes

While we are in alert level 2 we have a responsibility to manage daily capacity and physical distancing so that we can keep everyone on mountain safe. The best way we saw to do this was to limit the number of Mt Hutt season passes sold in level 2.

At the moment Mt Hutt season passes are no longer available to purchase.

However, our busiest days tend to be over weekends, so to encourage some weekday trips we are offering a Mt Hutt Mid-week season pass for $299.

If we move to Alert level 1, or if government guidelines allow, we will have the flexibility to increase the number of Mt Hutt season passes available. In this case, anyone who has purchased a Mt Hutt Mid-week pass will have the ability to upgrade to a Mt Hutt Season pass.

  • If you purchase a Mid-week pass before the 1st June, then upgrade to a Mt Hutt season pass later in the season, you will pay the $80 difference.
  • If you purchase a Mid-week pass after 2nd June, then upgrade to a Mt Hutt season pass later in the season you will pay $250 difference.

 

Do you have any jobs available?

We encourage you to keep an eye on our employment page for updates.

What if I can’t come to your mountains this year?

If you can’t travel to New Zealand during the 2020 season due to the Covid-19 pandemic or travel restrictions, we will roll your product over to be valid for the 2021 season.

If you purchased Pass Protection and are unable to travel to New Zealand because of Covid-19, we can process refund requests.

If you are purchasing a 3 Peak Season Pass we encourage you to take up the Pass Protection product as it provides greater personal coverage during season.

If you have any further questions, please email our guest services team to discuss.

How does your reduced operations effect season passes?

If our reduced operations impact your decision to ski with us this season we can roll your season pass over to winter 2021. Then if you do decide to ski with us this season, you have the option to purchase day passes.